The impact of speed bumps on the quality of public transportation in the city of Cuiabá, Mato Grosso, Brazil / MT

Abstract

Understanding which factors affect the public transport quality increases the probability of correct urban road planning, thus improving the passengers' daily experience. Travel is a necessary part of any activity to be performed outside the individual's home. Thus, the offered transport service quality interferes with the time spent and the physical and psychological health of its users. Currently, Cuiabá city, capital of Mato Grosso, faces problems with the irregular construction of speed bumps, mainly on roads defined as public transport routes, which can directly impact the service quality. This work aims to analyze the possible implications of speed bumps on the public transport quality service offered in Cuiabá-MT. For this, a satisfaction survey with users of these services was prepared. In addition, the operational impact of speed bumps on the travel time of buses was measured through a field survey, using images captured by a Remotely Piloted Aircraft (RPA) known as a drone. In general, it can be said that users notice a worsening in their experience on public transport when they go through speed bumps. Field measurement indicated that they reduce service speed and increase effective travel time.