VENDOR SELECTION FOR THE MAIN PACKAGING BOX USING THE ANALYTICAL HIERARCHY PROCESS (AHP) METHOD IN A MID-SIZED FURNITURE MANUFACTURING COMPANY
DOI:
https://doi.org/10.31413/nat.v13i4.19723Palavras-chave:
vendor evaluation, packaging quality, delivery performance, supply chain managementResumo
Seleção de fornecedores para a caixa de embalagem principal usando o método de processo de hierarquia analítica (AHP) em uma empresa de fabricação de móveis de médio porte
Este estudo aborda os desafios da indústria moveleira relacionados a atrasos na entrega de caixas de embalagem e inconsistências no tamanho e na qualidade da impressão. O objetivo foi avaliar sistematicamente os fornecedores de caixas de embalagem para melhorar a eficiência da cadeia de suprimentos. O método do Processo de Hierarquia Analítica (AHP) foi empregado para identificar e ponderar os principais critérios que influenciam a seleção de fornecedores. Três critérios principais (qualidade, entrega e preço) receberam pesos iguais de 0,33. A qualidade foi avaliada por meio dos subcritérios material, tamanho, impressão e prazo de entrega, cada um com peso de 0,25. A entrega foi avaliada com base na pontualidade (0,77) e na precisão quantitativa (0,23), enquanto o preço foi avaliado com base em preços competitivos (0,90) e em condições de pagamento (0,10). Os resultados do AHP classificaram os fornecedores com DM como a principal escolha, seguidos de PMEs, TB, DS e CA. Os resultados demonstram a eficácia de uma avaliação estruturada e baseada em critérios de fornecedores para aprimorar o desempenho operacional e minimizar erros de embalagem. Essa abordagem oferece insights valiosos para otimizar a gestão de fornecedores nas cadeias de suprimentos.
Palavras-chave: avaliação de fornecedores; qualidade da embalagem; desempenho na entrega; gestão da cadeia de suprimentos.
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